Friday, January 4, 2013

How To Get Customer Service or Tech Support Help Without Going Nuts

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You survived Christmas and got the shiny new iThingie you’d been lusting after. Or you got yourself a new Adenoid smarty phone to replace the venerable dime-a-minute voice-only cell phone you’ve had for the last six years that needed a new battery. Or maybe you got a laptop or TV. Whatever it was, it is now time to call tech support. Don’t cry! It doesn’t have to be a horrible experience. Irritating? That goes without saying. But if you follow my advice, it won’t be a totally terrible experience.
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1 comment:

  1. There are customer service representatives that can handle the situation well. I think you just have to wait until the heat of the moment is over. That's the time the customer can accept advices.